Akash Traders

Akash Traders is an entirely independent entity. We are not affiliated, associated, or connected with any other organisation, company, or institution using the name “Akash” or any similar name. Any resemblance is purely coincidental. Our website akashtraders.online is the sole online presence of our business.

The information provided on this website is for general informational purposes only. While we strive to keep the information accurate and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

We shall not be held liable for any loss or damage arising from the use of this site or from any transactions or interactions with third parties. For absolute clarity: we are not backed, funded, or endorsed by any government agency, franchise, or parent company.

At Akash Traders, accessible from akashtraders.online and our physical shop, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy document contains types of information that is collected and recorded by Akash Traders and how we use it.

Information we collect: When you visit our shop or contact us via phone (+91 9220708466) or email, we may ask for your name, contact number, address, and transaction details to serve you better. We also may collect delivery information.

How we use your information: To process orders, improve customer service, and send occasional updates (only if you opt-in). We do not sell, trade, or rent your personal information to anyone.

Cookies and web data: Our website may use cookies to enhance user experience. You have the option to disable cookies through your browser settings.

Third-party disclosure: We do not share your personally identifiable information with external parties, except as necessary to comply with the law or deliver a service you've requested (e.g., courier partners with only address details).

By using our website and services, you consent to our privacy policy.

Welcome to Akash Traders. By accessing our website (akashtraders.online) or making a purchase from our shop, you agree to be bound by these terms. If you disagree with any part, please refrain from using our services.

• General: We reserve the right to refuse service to anyone for any reason at any time.
• Products & pricing: All products are subject to availability. Prices are subject to change without notice. We have made every effort to display as accurately as possible the colours and images of products, but we cannot guarantee that your monitor's display is accurate.
• Order accuracy: It is your responsibility to provide correct contact and shipping information. We are not liable for delays caused by incorrect details.
• Intellectual property: All content on this website (text, graphics, logos) is the property of Akash Traders and protected by Indian copyright laws.
• Limitation of liability: Akash Traders shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.
• Governing law: These terms shall be governed by the laws of India, and any disputes will be under the exclusive jurisdiction of the courts in Bihar Sharif, Bihar.

We want you to be completely satisfied with your purchase from Akash Traders. If for any reason you are not, our refund and return policy is as follows:

• 7-day return: You may return most items within 7 days of purchase, provided they are unused, in original packaging, and accompanied by a valid receipt.
• Non-returnable items: Perishable goods, custom products, and sealed items (like hygiene products) cannot be returned unless defective.
• Refunds: Once your return is received and inspected, we will notify you of approval. If approved, your refund will be processed to the original payment method within 7-10 business days.
• Exchanges: If you need a replacement for a defective/damaged item, please contact us immediately at +91 9220708466 or visit our shop. We will arrange an exchange subject to stock.
• Late or missing refunds: If you haven’t received a refund yet, first check your bank account, then contact your credit card company. It may take some time before your refund is officially posted. If you’ve done all this and still have not received your refund, please contact us.

We reserve the right to revise this policy as needed. For any questions, reach out to us directly.